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The Handbook of Conflict Resolution, Second Edition is written

for both the seasoned professional and the student who wants to

deepen their understanding of the processes involved in conflicts

and their knowledge of how to manage them constructively. It

provides the theoretical underpinnings that throw light on the

fundamental social psychological processes involved in

understanding and managing conflicts at all levels—interpersonal,

intergroup, organizational, and international. The Handbook covers

a broad range of topics including information on cooperation and

competition, justice, trust development and repair, resolving

intractable conflict, and working with culture and conflict.

Comprehensive in scope, this new edition includes chapters that

deal with language, emotion, gender, and personal implicit theories

as they relate to conflict.

Preface.

Introduction (Morton Deutsch).

PART ONE: INTERPERSONAL AND INTERGROUP PROCESSES.

1 Cooperation and Competition (Morton Deutsch).

2 Justice and Conflict (Morton Deutsch).

3 Constructive Controversy: The Value of Intellectual Opposition

(David W. Johnson, Roger T. Johnson, Dean Tjosvold).

4 Trust, Trust Development, and Trust Repair (Roy J.

Lewicki).

5 Power and Conflict (Peter T. Coleman).

6 Communication and Conflict (Robert M. Krauss, Ezequiel

Morsella).

*7 Language, Peace, and Conflict Resolution (Francisco Gomes de

Matos).

8 Intergroup Conflict (Ronald J. Fisher).

9 The PSDM Model: Integrating Problem Solving and Decision Making

in Conflict Resolution (Eben A. Weitzman, Patricia Flynn

Weitzman).

*10 Gender Conflict and the Family (Janice M. Steil, Liora

Hoffman).

PART TWO: INTRAPSYCHIC PROCESSES.

11 Judgmental Biases in Conflict Resolution and How to Overcome

Them (Leigh Thompson, Janice Nadler, Robert B. Lount, Jr.).

*12 Emotion and Conflict: Why It Is Important to Understand How

Emotions Affect Conflict and How Conflict Affects Emotions (Evelin

G. Lindner).

13 Self-Regulation in the Service of Conflict Resolution (Walter

Mischel, Aaron L. DeSmet, Ethan Kross).

PART THREE: PERSONAL DIFFERENCES.

*14 Implicit Theories and Conflict Resolution (Carol S. Dweck,

Joyce Ehrlinger).

15 Personality and Conflict (Sandra V. Sandy, Susan K. Boardman,

Morton Deutsch).

16 The Development of Conflict Resolution Skills: Preschool to

Adulthood (Sandra V. Sandy).

PART FOUR: CREATIVITY AND CHANGE.

17 Creativity and Conflict Resolution: The Role of Point of View

(Howard E. Gruber).

18 Some Guidelines for Developing a Creative Approach to Conflict

(Peter T. Coleman, Morton Deutsch).

*19 Creativity in the Outcomes of Conflict (Peter J.

Carnevale).

20 Change and Conflict: Motivation, Resistance and Commitment (Eric

C. Marcus).

21 Changing Minds: Persuasion in Negotiation and Conflict

Resolution (Alison Ledgerwood, Shelly Chaiken, Deborah H.

Gruenfeld, Charles M. Judd).

22 Learning Through Reflection (Victoria J. Marsick, Alfonso

Sauquet, Lyle Yorks).

PART FIVE: DIFFICULT CONFLICTS.

23 Aggression and Violence (Susan Opotow).

24 Intractable Conflict (Peter T. Coleman).

*25 Moral Conflict and Engaging Alternative Perspectives (Beth

Fisher-Yoshida, Ilene Wasserman).

*26 Matters of Faith: Religion, Conflict, and Conflict Resolution

(Bridget Moix).

*27 Conflict Resolution and Human Rights (Andrea Bartoli, Yannis

Psimopoulos).

PART SIX: CULTURE AND CONFLICT.

28 Culture and Conflict (Paul R. Kimmel).

*29 Multicultural Conflict Resolution (Paul Pederson).

30 Cooperative and Competitive Conflict in China (Dean Tjosvold,

Kwok Leung, David W. Johnson).

PART SEVEN: MODELS OF PRACTICE.

31 Teaching Conflict Resolution Skills in a Workshop (Ellen Raider,

Susan Coleman, Janet Gerson).

32 Mediation Revisited (Kenneth Kressel).

33 Managing Conflict Through Large-Group Methods (Barbara Benedict

Bunker).

*34 Conflict in Organizations (W. Warner Burke).

*35 Eight Suggestions from the Small-Group Conflict Trenches

(Kenneth Sole).

PART EIGHT: LOOKING TO THE FUTURE.

36 A Framework for Thinking About Research on Conflict Resolution

Initiatives (Morton Deutsch, Jennifer S. Goldman).

*37 Some Research Frontiers in the Study of Conflict and Its

Resolution (Dean G. Pruitt).

Concluding Overview (Peter T. Coleman, Eric C. Marcus).

Recommended Reading.

About the Editors.

About the Contributors.

Name Index.

Subject Index.

Morton Deutsch is E. L. Thorndike Professor and director

emeritus of the International Center for Cooperation and Conflict

Resolution (ICCCR) at Teachers College, Columbia University. He

studied with Kurt Lewin at MIT’s Research Center for Group

Dynamics, where he obtained his Ph.D. in 1948. He is well-known for

his pioneering studies in intergroup relations,

cooperation-competition, conflict resolution, social conformity,

and the social psychology of justice. His books include Interracial

Housing, Research Methods in Social Relations, Preventing World War

III: Some Proposals, Theories in Social Psychology, The Resolution

of Conflict, Applying Social Psychology, and Distributive Justice.

His work has been widely honored by the Kurt Lewin Memorial Award,

the G. W. Allport Prize, the Carl Hovland Memorial Award, the AAAS

Socio-Psychological Prize, APA’s Distinguished Scientific

Contribution Award, SESP’s Distinguished Research Scientist Award,

and the Nevitt Sanford Award. He is a William James Fellow of APS.

He has also received lifetime achievement awards for his work on

conflict management, cooperative learning, peace psychology, and

applications of psychology to social issues. In addition, he has

received the Teachers College Medal for his contributions to

education, the Helsinki University medal for his contributions to

psychology, and the doctorate of humane letters from the City

University of New York. He has been president of the Society for

the Psychological Study of Social Issues, the International Society

of Political Psychology, the Eastern Psychological Association, the

New York State Psychological Association, and several divisions of

the American Psychological Association. It is not widely 895 known,

but after postdoctoral training, Deutsch received a certificate in

psychoanalysis in 1958 and conducted a limited practice of

psychoanalytic psychotherapy for more than twenty-five years.

Peter T. Coleman holds a Ph.D. and M.Phil. in

social/organizational psychology from Teachers College, Columbia

University and a B.A. in communications from The University of

Iowa. He is currently associate professor of psychology and

education at Teachers College, Columbia University and teaches

courses in conflict resolution, social psychology, and social

science research. Dr. Coleman is director of the International

Center for Cooperation and Conflict Resolution (ICCCR) at Teachers

College, Columbia University, an innovative Center dedicated to

advancing the study and practice of conflict resolution and social

justice. He has conducted research on social ingroup-outgroup

formation processes (in-group/out-group formation), the mediation

of interethnic conflict, intractable conflict, complexity, and the

conditions and processes that foster the constructive use of social

power. In 2003, he became the first recipient of the Early Career

Award from the American Psychological Association, Division 48:

Society for the Study of Peace, Conflict, and Violence. Dr. Coleman

coedited The Handbook of Conflict Resolution: Theory and Practice

(2000; 2006) and has also authored over forty journal articles and

chapters.

Eric C. Marcus is a principal of The Marcus Group, a firm

specializing in building the capacity of individuals, groups, and

organizations through strengthening skills in leadership and group

development, feedback, productive conflict, change, and related

areas. Based in New York City, he has been a consultant to domestic

and international public, private, and not-for-profit organizations

since 1984. In addition to his consulting practice, Eric works as a

community mediator, is recent past president of the Organization

Development Network of Greater New York, and now serves on their

advisory board. Eric teaches graduate-level courses in organization

development and change, organizational consultation, conflict

resolution, and group dynamics at several area universities,

including Baruch College, and Teachers College, Columbia

University. He received his Ph.D. in Applied Social Psychology from

Columbia University.

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"an excellent introduction to psychological theories of conflict

and its resolution ... " (Analysis of Social Issues and Public

Policies, Vo. 1, No. 1 2007)

书籍介绍

The Handbook of Conflict Resolution, Second Edition is written for both the seasoned professional and the student who wants to deepen their understanding of the processes involved in conflicts and their knowledge of how to manage them constructively. It provides the theoretical underpinnings that throw light on the fundamental social psychological processes involved in understanding and managing conflicts at all levels—interpersonal, intergroup, organizational, and international. The Handbook covers a broad range of topics including information on cooperation and competition, justice, trust development and repair, resolving intractable conflict, and working with culture and conflict. Comprehensive in scope, this new edition includes chapters that deal with language, emotion, gender, and personal implicit theories as they relate to conflict.